Hello and welcome to our store.
I’m Claire the owner of Soul Mothers. I’m not the original owner having taken over from Kirsty in the middle of 2013, after she started the business in 2006. I moved the business to Melbourne, which is my home town, from its original home in Brisbane. I’m a mum of two – a ten year old boy and a five year old girl. My life is pretty busy as it is for every mum!
Its been a fun experience to meet and talk to my wonderful customers over the past few years and get to know what they are looking for. We aim not only to provide you with some of the best quality maternity and breastfeeding products available in the world, but we also make customer service our number one priority. Here at Soul Mothers and we are always happy to help customers with any queries they have. We are happy to measure garments, check on availability of stock with our suppliers if you are after something in particular and we will even refer you to another reliable business if we can’t supply you with what you need but know someone who can!
Soul Mothers is an Australian owned and operated online store, bringing you the best in maternity and breastfeeding fashion and accessories from around the world.
We have a small team here at Soul Mothers and its very much a family business. My mum helps out with orders and some of the behind the scenes business activities that I need to do. And of course, I couldn’t run the business without the help of my five year old daughter! So if you receive a parcel with a crooked label or lots of sticky tape on it, then you will know it has been lovingly packed with the help of an eager five year old.
Our maternity and nursing labels and brands have been very carefully chosen to reflect the quality that you as a new or expect mother deserve. We know it is still difficult to buy quality and stylish maternity and breastfeeding garments in good old bricks and mortar stores, so we bring you a good selection on our site that we know are quality products that will keep you looking stylish and are at affordable prices. And we are continually building on this. Many of our brands are not available anywhere else in Australia.
Just because we are online doesn’t mean you have to wait long to receive your order. We process all our order within 24 hours and do our best to get them in the post to you the same day wherever possible. We have recently reduced our Express Post flat rate so that its a more affordable option for you so you don’t have to wait long for your order to arrive.
As mothers ourselves, we know how special and important you are and know that your time is valuable. We have designed our site with this in mind so that online shopping for you will be fast, safe and secure and save you valuable time online. Combined with our speedy delivery service and easy return and exchange policy shopping online with us a breeze!
We are always happy to receive feedback and welcome any customer who would like to leave us a review on our service or products or contact us via email to discuss their experience with us and let us know how we can improve further.
We are confident that you will love your shopping experience with us and look forward to your custom.